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Home » Tech Support » Managed Service

Managed Service

What is Managed IT Services?

Unlike traditional support contracts or pay as you go agreements, which always have extras such as Anti Virus software, hosting renewals, or surprise invoices, we offer a full IT Support Service for a fixed monthly price.

Landmark’s offering & approach is unique in Ireland. Our service offers a 360° IT Support solution for your business.  

We offer a full IT Support Service for a fixed monthly price. No more surprise invoices or guessing what support will cost. No more onerous annual contracts or payments. Our Monthly price includes all the support - help desk, onsite, proactive support and IT Management your business requires. Also included in our monthly fee is anti-virus, anti-spam software, desktop optimization, ensuring your information is safe and your PC's are fully optimized. This is just some of the standard offerings in our 360° IT Support.

Included in 360° Support for fixed monthly price;

  • Flat Fee Pricing - Fixed Price Model
  • Unlimited calls
  • Monthly agreement no long term contracts
  • Know exactly how much you are spending
  • No Nasty surprises
  • Anti Virus software for PC's & Servers Included
  • Anti Spam Service included
  • Hosting Service included
  • 4 Hours on site response for server emergencies
  • Unlimited Telephone & Online / Remote Help Desk
  • Unlimited Onsite Support
  • Remote Monitoring with proactive response

 

Our weekly IT report gives you peace of mind

  • Your computers have the latest updates installed
  • Your anti-virus software is up-to-date and working
  • Your back-up was successful
  • There's plenty of free disk space on your server
  • Your email system is ok
  • The disks in your server are running fine