IT Support & Maintenance

Is your IT a source of ongoing frustration for you?

Do you waste time trying to sort out IT problems yourself?

Landmark provides a customer focused proactive service.

Typical challenges and issues organisations similar to yours trust us to help them resolve, include the following;

• Frustrating downtime and delays
• Technology not doing what it’s supposed to do
• Unacceptably slow service
• Debilitating crashes, errors and viruses

Below are just a few of the reasons that clients choose to use Landmark:

• Save Time

Using our complete ManageIT support services will save you having to sort out IT related issues and free your time up to focus on the areas of your business that you know best.

• Save Money

Landmark will help to save you money by ensuring you don’t invest in unsuitable equipment and avoid expensive emergency call out or repair fees. Outsourcing your IT support to Landmark is almost certain to be a fraction of the cost of providing in-house IT support or doing it yourself.

• Reduce Downtime

Landmark will monitor your IT systems to ensure smooth operations, take proactive preventative measures and should things go wrong, they will respond promptly and get things back up and running with the minimum impact to your business.

• Fixed Monthly Price

Landmark will provide you with a low monthly price for IT support, with no hidden extras. The price quoted will cover all advice sought, queries raised, remote & telephone support.  We resolve the majority of IT issues over the phone or by remote access.  On-site IT assistance is only charged when a problem cannot be fixed remotely.  We do not limit the number of instances we will address in a month or the number of visits you can receive from an engineer.

• No Onerous Contract

We aim to build long-term relationships with our clients and are so confident that you will be happy with the IT service we provide that we don't ask you to sign a long contract. We simply have a monthly rolling agreement; if you should wish to cancel or need to amend the level of service, we'll accommodate your needs, without penalty to you.

• Flexible Approach

Landmark provides a flexible hassle free service tailored to your needs. We provide engineers at your premises, remote fault diagnostics and resolution, telephone support and set response times to meet your needs. Landmark ensures its managed support services are delivered with minimum impact on your day to day operations and will always co-ordinate activities with you before doing anything that would require downtime.

• Single Point of Contact for All IT Needs

Landmark can address all your IT and associated needs, saving you the hassle of dealing with 3rd parties including hardware & software, networks, cabling solutions, broadband and remote support working. Landmark supply all major vendors branded equipment and leading software solutions ensuring only resilient, robust items are used in your network and offer competitive prices by purchasing through the UK leading distribution channel.

• Expert Advice

Landmark keep up to date with changes in technology to ensure we provide you with current advice including recommendations on both hardware and software that could provide increased efficiency, reliability, security and even save time or reduce costs.