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Friendly Quality
We have a strong
focus on providing hardware, software and network support services.
We have been providing quality IT support services to companies
in the Dublin, Kildare & Wicklow area for over 8 years.
During this period we have earned a reputation for quality
service, rapid response and a
friendly supportive staff.
We offer a group of services or can tailor
a support solution which matches your particular requirements.
More specifically we can offer you a tailor made Support Solution
for all your office’s IT requirements, ‘Pay-as-you-go’ Support
Packs that can be topped up as and when you need them or simply
support Per Incident at competitive rates.
Outsourcing:
Leverage your workload.
Outsourcing is becoming very popular for several reasons. Your organisation
may
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Require specific
skills that your internal IT department does not possess. |
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Want
to avoid the costs associated with training existing staff
and then run the risk of loosing them. |
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Require coverage
for staff holidays in your IT department. |
Also, if your organisation can not justify a full-time IT person
or does not want to pay for an employee with IT skills who will
require a high salary plus perks such as a health scheme
and profit sharing scheme, outsourcing is an excellent option. Landmark
can fill all your outsourcing requirements. |
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Help Desk
Support
Our Help Desk is manned by friendly and experienced IT professionals with access
to all the latest information on computer support and maintenance. Through a
secure Virtual Private Network, our help desk technician can remotely take control
of your machine to tackle more upscale support issues.
Our standard help desk offers you support coverage from 9.00am to 5.30pm, with
additional hours of coverage available if required.
Onsite Support
Our onsite technicians operate on a service level response time of four hours and are available to visit your site to resolve IT issues that cannot be resolved remotely.
The technicians are highly experienced in equipment installation & reconfiguration, application installation, data back-up & transfer and troubleshooting & repair.
Site Relocation Services
We are able to provide you with a full planning and management service for when
you need to relocate your IT structure to a new location and we will provide
you with ongoing support throughout. For more details, contact
us now.
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Networks
Landmark designs, installs and implements networks. We can
also offer network support on a contract basis.
Consulting & Technical Services
We can assist you to determine future IT requirements and then design, integrate
and implement them. Our team can also help you to achieve a competitive
advantage through the best possible use of IT.
Managed Services
Landmark Technologies can provide ongoing IT support to small
and medium sized organisations who choose not to hire their own IT person or
can't afford to do so. We can also provide additional IT expertise and support,
to your existing IT department, during the start-up and expansion phases of your
business.
Hardware
We can provide you with the IT equipment you need, install and implement it.
We can also provide maintenance and support services on a contract
basis.
Software
Landmark Technologies can meet all your software needs. We can also design
and integrate your system, as well as provide support services on a
contract basis.
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